The Conrad Tokyo, is by far one of my favorite Hilton properties that I have had the chance to stay in. It's in the Minato district which is an ideal location for travelers who wish to be near the busy hustle and bustle of Tokyo's fashionable district, art galleries, and also have a view of a Japanese garden and Tokyo Bay.
On Tripadvisor, the Hilton Conrad Tokyo ranks #1 out of 92 hotels in Minato and has a 93% positive rating.
I only had a chance to stay one night at the Hilton Conrad during my trip to Tokyo and ended up using a free night that I earned from my Citi Hilton Honors Reserve Credit Card.
The Conrad is located in the multipurpose Shiodome Building which is located in a major business district of Tokyo. However it is simple to get around Tokyo on public transit and within a few minutes walk you can access several metro stops and every day there is a Airport Limousine, which is a bus, that comes by to pick up passengers who are headed to either Narita or Haneda airports for around $30 per person. However, taking the train to the airport is a bit more wallet friendly at approximately $12 per person. The hotel is also located a few blocks away from a high end Ginza fashion district with streets filled with shops like Armani, Chanel and Dior as well as some high end dining establishments like the Shiseido Cafe or Nerinya.
The Hilton Conrad is only 10 floors, but given the hotel is located on floors 28-37 of the building it has amazing views. There is a small reception lobby on the ground floor of the building, but the full reception area is located higher in the tower. Within the hotel there are 290 rooms, and every room either has a city or bay view.
It's a fairly new hotel which opened in 2005 but it is so well kept that it feels rather fresh. While I mentioned that the Shiodome is a multipurpose building, you feel disconnected from the other establishments in the building as you do not share entrances or walkways with them.
To get to the actual reception of the Hilton to check in, you have to access a set of elevators from the ground level. From there you go straight up to the 27th level where you will be greeted by reception which also has a large lounge area. While we were there it happened to be "Respect for the Elders Day" so the hotel was completely booked and busy with families on holiday rather than the business atmosphere I expected for being in a business part of the city.
The reception area was not very large and check-in was very fast and smooth. However when we were checking out it seemed a bit hectic and there was a long line in stretching into the middle of the area, luckily we didn't owe anything on the room since it was an award night so we just handed in our keys.
The room we were assigned was on the 32nd floor with a stunning view of Tokyo Bay. Overall the room was almost impeccable--- modern, fresh, and the design of the room had thoughtful elements.
What made the room was the fabulous view. We had a full view of Tokyo Bay and the lights of the city without any buildings obstructing it. The floor to ceiling windows that took up the entirety of the wall was definately the highlight of the room, and the night skyline was absolutely captivating.
The room was pretty big with a king sized bed, with a lounge against the whole length of the window and the rooms light colors made the room feel very airy.
The room itself was very simple, but the design elements really brought much liveliness into the room, particularly using natural elements and natural lighting. While the window was massive and Tokyo is very much lit up in the evenings, you can draw down the shade using the button over the night stand which lets no light come in.
If you need to get some work done, there is a desk area with a swivel chair that was off to the side of the entertainment system. I wouldn't consider the desk to be the most ideal work situation, but if you just need somewhere to prop up your lap top, it's just enough.
The minibar and the mini fridge were concealed in the wooden cabinet under the flat screen. You'll also find the entertainment system hidden inside there as well. I liked that there were not several pieces of furniture housing these amenities and rather than having appliances out in the open they were neatly stored away, but easy to access.
The next essential part of the room is of course the bathroom. It was also very spacious and the fact that the wall parallel to the bed is actually a window makes it feel more like an open space, at the cost of a little privacy. Again, I'm not sure why many luxury hotels go this design route since it can be odd if you are not staying with travel partner you are close with. That said, there are blinds if you want to have privacy.
These were actually cool automatic blinds that would re-adjust as you would lower so the same amount of light could come through.
The bathroom was very nice, covered with marble had separate shower and toilette areas divided by frosted glass. The bathroom mirror was actually in the shape of a circle with a light around it, something I have yet to see in a hotel. Coincidence or not, the circle in Japanese culture is a symbol of Enso which symbolizes absolute enlightenment, strength, elegance, the universe, and void.
The sink area had easily enough space to get ready in the morning since there are two sinks and extra area to lay out toiletry items. The shampoo/conditioner/body wash products they provided were from Aromatherapy which is the same as at the Conrad Singapore.
Even the bath rub had great views of the skyline through the window connecting the bathroom and bedroom.
We ate breakfast at the Cerise restaurant on the 27th floor which didn't have a view of Tokyo Bay, but a view of the cities surrounding sky scrapers. Our breakfast was complimentary thanks to having HHonors gold elite status.
Breakfast was buffet style with a variety of Japanese and Western options, however there was no sushi for breakfast unlike many breakfasts we had in hotels while traveling in Southeast Asia.
Although small, there was more than enough variety of Japanese food and western style with different types of fresh fruit, dim sum, waffles, eggs and much more.
The Bottom Line on the Conrad Tokyo
Overall this was a fantastic hotel, and in terms of ambiance and even service in my opinion it was far more enjoyable in comparison to the Conrad Singapore, which I had stayed in a few weeks prior. The hotel was in pristine condition, from the lobby to the room and had service to match. From my experience I would certainly say it was well worth the use of the free night cert!