Intercontinental_Kuala_Lumpur_Hotel_Review

I flew into Kuala Lumpur on Air Asia after spending a week on beaches around Krabi, Thailand and was looking forward to spending a few days in a larger city. After I made the initial reservation at the Intercontinental Kuala Lumpur, I was able to make a successful Best Rate Guarantee claim for my stay which was in a Grand Premier Room.

IHG offers one of the most generous BRG programs, it offers a free first night if you find a lower rate on a site other than IHG.com. I’ve written before about the basics of how to find and get a free night with IHG and you can find the article here. Standard award nights at this hotel cost 30,000 points per night and the Grand Premier Room normally runs around $200+ per night.

The InterContinental Kuala Lumpur ranks #18 out of 268 on Tripadvisor for best hotels in Kuala Lumpur.

Location

The Intercontinental Kuala Lumpur in ideally located within a 5-10 minutes walk of the Petronas Towers, a handful of shopping districts, and there is also a sky train stop within a few blocks to get you anywhere in the city.

Hotel Review InterContinental Kuala Lumpur Malaysia_01

The location and the hotel itself definitely feels more oriented towards the business traveler, but you’re also very close to all the main tourist sites in Kuala Lumpur and the location is ideal if you are just going to spend several days exploring the city.

Petronas Towers

Petronas Towers

Hotel Review InterContinental Kuala Lumpur Malaysia_43

Hotel exterior

 

Hotel Review InterContinental Kuala Lumpur Malaysia_42

Entrance to the Intercontinental Kuala Lumpur

 

 

Hotel Review InterContinental Kuala Lumpur Malaysia_44

Entrance

The two nights prior, I had been staying in the Renaissance Kuala Lumpur which was just a 5 minute cab ride away. Upon arriving I was greeted by the door staff and pointed towards the IHG member check-in.

The lobby was enormous and looked to be rather new and flashy. To the right as you enter you will find reception and to the left there is a bar, restaurant, and atrium garden on the lobby level.

Hotel Review InterContinental Kuala Lumpur Malaysia_45

Lobby

 

Hotel Review InterContinental Kuala Lumpur Malaysia_47

Reception desks 

I was early for check-in so I was told that I could wait for an upgraded Executive Room without lounge access or take a Grand Premier room. It seems a little weird to consider it an upgrade to the Executive floor without lounge access as the rooms are pretty much the same as standard rooms (at most slightly larger), so I asked which room she preferred, in which the she said she preferred the Grand Premier because they were recently refurbished. The Club Lounge at the top of the hotel is undergoing renovations, but there is a temporary Club Lounge on the 2nd floor.

There was some confusion because even though I agreed to take that room, we were told to wait until 2:00 pm for the room to be ready. Luckily the hotel was close to many sights, so we headed off to KLCC.

After returning, I quickly got my key and headed up to the room on the 9th floor.

 

Hotel Review InterContinental Kuala Lumpur Malaysia_22

Intercontinental Kuala Lumpur hallway

Grand Premier Room

Hotel Review InterContinental Kuala Lumpur Malaysia_09

Entryway

Hotel Review InterContinental Kuala Lumpur Malaysia_08

Bathroom

The room itself looked very new and the renovations made it feel fresh. Everything was light, clean, and nothing looked worn out.  All of the furniture fit nicely in the room and offered several options for places to sit and work including a glass desk and lounge chair.

Hotel Review InterContinental Kuala Lumpur Malaysia_21

Bedroom and seating area

It’s nice that the renovations were from floor to ceiling and the design of the whole room felt integrated. I particularly liked the modern furniture that made the room feel open and spacious—and nothing took up more space than necessary.

Hotel Review InterContinental Kuala Lumpur Malaysia_18

King bed

Hotel Review InterContinental Kuala Lumpur Malaysia_19

TV and work area with desk

The view from the room was quite bad, and didn’t offer anything to look at thanks to a large construction site—it was actually almost better to keep the blinds shut. This is a stark contrast to most high end hotels in Kuala Lumpur that offer views of the Petronas Towers from at least one side of the hotel.

Hotel Review InterContinental Kuala Lumpur Malaysia_20

Less than stunning view

Hotel Review InterContinental Kuala Lumpur Malaysia_10

Small mini bar selection

Of course there was an overpriced mini bar that offered beers 7x the price of walking down the street to a 7-11.

Hotel Review InterContinental Kuala Lumpur Malaysia_11

More mini bar

 

Hotel Review InterContinental Kuala Lumpur Malaysia_12

Safe and closet

There was only a small safe in the closet, as well as a iron and other closet amenities.

Hotel Review InterContinental Kuala Lumpur Malaysia_17

Bathroom sink

The bathroom was very clean and light with natural stone and granite counters. It had both a walk-in shower and a separate bathtub on the far side of each other. The one part I did not like is that the toilet was not separated and yet the whole bathroom shared a glass window with the bedroom, so if you want privacy you have to shut the blinds over the tub.

Hotel Review InterContinental Kuala Lumpur Malaysia_16

Shower

 

Hotel Review InterContinental Kuala Lumpur Malaysia_13

Toilet and mirror

 

Hotel Review InterContinental Kuala Lumpur Malaysia_15

Bathroom amenities

The amenities were from Agraria and from what I’ve found that line of product to be the standard across most InterContinentals in Southeast Asia. Nice, but nothing too special in my opinion.

Hotel Review InterContinental Kuala Lumpur Malaysia_14

Window between bathroom and bedroom

Breakfast

Breakfast is offered at Serena Brasserie, which is the hotel’s main restaurant located on the lobby level. The dining area is quite large and offers both inside seating and also a small outside seating area next to an Asian inspired garden.

Hotel Review InterContinental Kuala Lumpur Malaysia_24

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_41

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_40

Outside seating

Hotel Review InterContinental Kuala Lumpur Malaysia_49

Small garden area

Hotel Review InterContinental Kuala Lumpur Malaysia_25

InterContinental Kuala Lumpur breakfast 

Hotel Review InterContinental Kuala Lumpur Malaysia_26

InterContinental Kuala Lumpur breakfast

In general the breakfast spread was great and fresh, and on par with other InterContinentals within Asia offering a variety of foods—both western and Asian. The fresh fruit and juice bar was particularly nice and had a great selection. Baked goods were delicious and featured some regional coconut based sweets.

Hotel Review InterContinental Kuala Lumpur Malaysia_32

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_35

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_38

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_037

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_31

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_33

InterContinental Kuala Lumpur breakfast 

Hotel Review InterContinental Kuala Lumpur Malaysia_30

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_29

InterContinental Kuala Lumpur breakfast

The choices varied from western dishes, cereals, fresh fruits, and a variety of Asian breakfast dishes.

Hotel Review InterContinental Kuala Lumpur Malaysia_27

InterContinental Kuala Lumpur breakfast 

Hotel Review InterContinental Kuala Lumpur Malaysia_06

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_05

InterContinental Kuala Lumpur breakfast

Hotel Review InterContinental Kuala Lumpur Malaysia_04

InterContinental Kuala Lumpur breakfast

The Pool and Gym

The InterContinental Kuala Lumpur has a small gym that wasn’t too impressive, but it did have several tread mills and free weights for a quick work out. The pool featured a nice garden area which surrounds the pool area with trees and even though the temperature in Kuala Lumpur is hot, the water was too cold for comfort.

Hotel Review InterContinental Kuala Lumpur Malaysia_52

Pool

Hotel Review InterContinental Kuala Lumpur Malaysia_53

Poolside

Hotel Review InterContinental Kuala Lumpur Malaysia_51

Pool

Hotel Review InterContinental Kuala Lumpur Malaysia_50

Gym

The Bottom Line on the InterContinental Kuala Lumpur

My stay at the InterContinental was only for one night using IHG’s Best Rate Guarantee for a free night. Overall the property is in a great location and as a whole seems in very good condition and is new. I really liked the the newly refurbished Grand Premier room and I would love to see the Club Lounge as soon as it is done with its renovation. One of the drawbacks of the property at this price point is that none of the rooms have views of the Petronas, but you are within a 10 minute walk.

 If you enjoyed this post, sign-up to receive blog posts via email (max of 1 email per day) or like us on Facebook! And as always feel free to ask questions in the comments below or email me.

5 Comments